777nd Privacy
Policy

1 Introduction

777nd ("777nd", "we", "us", "our") is the operator of the online betting and casino platform accessible at https://777nd.io ("the Platform"). We are committed to protecting the privacy and personal data of all individuals who access or use our Platform, including registered players, prospective players, and visitors ("you", "your").

This Privacy Policy sets out, in clear and formal terms, what personal data we collect about you, how and why we collect it, the legal basis on which we process it, how we keep it secure, how long we retain it, with whom we may share it, and what rights you have in relation to your data.

This Privacy Policy should be read alongside our Terms & Conditions and our Responsible Gaming Policy, both of which are published on 777nd.io and are incorporated into this Privacy Policy by reference.

This policy applies to all personal data collected through the Platform, including data collected via the website, mobile-optimised site, and any associated communication channels such as email, WhatsApp support, and live chat. It is effective as of 1 January 2026 and supersedes all prior privacy notices issued by 777nd.

2 Personal Data We Collect

777nd collects the following categories of personal data, depending on how you interact with the Platform:

2.1 Identity Data

• Full legal name (as it appears on official government-issued identification)
• Date of birth (used for age verification — players must be 21 or older)
• Gender (optional, collected during registration)
• Copies of identity documents: National Identity Card (NID), passport, or driver's licence

2.2 Contact Data

• Email address (primary means of account communication)
• Mobile phone number (used for verification and WhatsApp support)
• Residential address (used for KYC compliance and verification)
• City and district of residence (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi)

2.3 Financial Data

• Mobile financial service account numbers (bKash, Nagad, Rocket, Upay)
• Bank account details where bank transfer is used (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank)
• Transaction history, including deposit amounts, withdrawal amounts, and timestamps
• Account balance history

2.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session duration, login timestamps, and logout timestamps
• Pages visited, games played, and betting history
• Referral source (how you found the Platform)

2.5 Communications Data

• Records of support communications via email or WhatsApp
• Feedback and complaint submissions
• Survey responses where voluntarily provided

The following table summarises the primary data categories and their collection purpose at a glance:

3 How We Collect Your Data

777nd collects personal data through the following means:

3.1 Direct Collection

You provide data directly to us when you register an account, complete identity verification, make a deposit or withdrawal, contact our support team, respond to a survey, or communicate with us through any channel. The accuracy of directly provided data is your responsibility; 777nd cannot be held liable for errors arising from inaccurate information supplied during registration.

3.2 Automated Collection

When you access and use the Platform, certain technical data is collected automatically through cookies, web beacons, server logs, and similar tracking technologies. This includes your IP address, device identifiers, browser type, and behavioural data such as pages viewed and time spent on the Platform. Please refer to Section 7 (Cookies & Tracking) for full details.

3.3 Third-Party Sources

In limited circumstances, 777nd may receive data about you from third parties, including identity verification service providers, fraud detection agencies, and payment processing partners. Data received from third parties is used exclusively for the purposes of verifying your identity, preventing fraud, and processing transactions — it is not used for marketing profiling without your consent.

4 Purpose of Processing

777nd processes your personal data for the following defined purposes only:

• Account Management: Creating, maintaining, and administering your player account, including processing login requests, account settings changes, and password resets.
• Identity Verification (KYC): Confirming that you meet the minimum age requirement of 21 years and that your identity matches the details provided during registration, in accordance with responsible gaming standards.
• Transaction Processing: Facilitating deposits and withdrawals via bKash, Nagad, Rocket, Upay, bank transfer, and other supported payment methods denominated in BDT.
• Fraud Prevention and Security: Detecting, investigating, and preventing fraudulent activity, money laundering, unauthorised account access, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.
• Customer Support: Responding to your enquiries, processing complaints, and resolving disputes in a fair and timely manner.
• Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour and administering self-exclusion, deposit limits, and session management tools.
• Legal Compliance: Meeting obligations imposed by applicable law, including record-keeping requirements and responding to lawful requests from competent authorities.
• Platform Improvement: Using anonymised and aggregated usage data to improve the performance, reliability, and user experience of the 777nd Platform.
• Marketing Communications: Sending you promotional offers, bonus notifications, and seasonal promotions (e.g., BPL season, Eid specials) where you have consented to receive such communications. You may withdraw consent at any time by contacting support.

5 Legal Basis for Processing

777nd processes personal data on the following legal bases:

• Contractual Necessity: Processing required to fulfil our contractual obligations to you as set out in our Terms & Conditions, including account administration, transaction processing, and customer support.
• Legitimate Interests: Processing carried out for the legitimate interests of 777nd, including fraud prevention, platform security, responsible gaming compliance, and service improvement — provided such interests are not overridden by your fundamental rights and freedoms.
• Legal Obligation: Processing necessary to comply with applicable laws, including record-keeping, anti-money laundering requirements, and responding to lawful requests from competent public authorities.
• Consent: Processing based on your explicit consent, including the sending of direct marketing communications. Where consent is the basis for processing, you retain the right to withdraw it at any time without affecting the lawfulness of prior processing.

6 Data Sharing & Disclosure

777nd does not sell, rent, or trade your personal data to third parties for their independent marketing purposes. Data is shared only in the following limited and defined circumstances:

6.1 Payment Processors

To process your deposits and withdrawals, 777nd shares the minimum necessary financial and identity data with payment service providers including bKash, Nagad, Rocket, Upay, and supported banking partners. These providers are contractually bound to process data solely for payment facilitation and are prohibited from using it for any other purpose.

6.2 Identity Verification Providers

Where required for KYC compliance, 777nd may share identity document data with specialist third-party verification services. These providers operate under strict data processing agreements and are required to maintain equivalent data protection standards.

6.3 Fraud Prevention and Security Agencies

In cases of suspected fraudulent activity, 777nd may disclose relevant account data to fraud detection agencies or, where required, to law enforcement authorities. Such disclosures are made only to the extent required to prevent, detect, or investigate fraud or other criminal activity.

6.4 Legal and Regulatory Authorities

777nd may disclose personal data in response to valid legal process including court orders, subpoenas, or statutory notices. We will, where lawfully permitted, notify affected users of such disclosures.

6.5 Technology and Infrastructure Providers

777nd uses third-party hosting, cloud infrastructure, and analytics providers to operate the Platform. These providers act as data processors under contractual agreements that restrict their use of data strictly to service delivery on behalf of 777nd.

6.6 Game Content Providers

Game studios whose products are available on the Platform — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive anonymised session data for game integrity and audit purposes. These providers do not receive personally identifiable information beyond what is required for game functionality.

7 Cookies & Tracking Technologies

777nd uses cookies and similar technologies on the Platform to ensure it functions correctly, to remember your session and preferences, and to collect anonymised analytics data. The following categories of cookies are used:

You may manage or disable cookies through your browser settings at any time. Please note that disabling essential cookies may impair the functionality of the Platform, including your ability to log in and access your account. 777nd does not use advertising or third-party retargeting cookies.

8 Data Security

777nd employs a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the 777nd Platform is encrypted in transit using industry-standard SSL/TLS protocols.
• Password Hashing: Account passwords are hashed using a strong cryptographic algorithm. 777nd staff cannot view or recover your password in plain text under any circumstances.
• Access Controls: Personal data is accessible only to authorised 777nd personnel on a strict need-to-know basis. Access is role-based and subject to regular review.
• Encrypted Data Storage: Sensitive data at rest, including identity documents and financial records, is stored in encrypted form on secured servers.
• Intrusion Detection: The Platform operates continuous monitoring systems to detect and respond to suspicious access attempts and security anomalies in real time.
• Regular Security Audits: 777nd conducts periodic security assessments to identify vulnerabilities and ensure that protective measures remain effective against evolving threats.

While 777nd takes all reasonable precautions, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 777nd will notify affected users promptly and take all necessary remedial action.

You are responsible for maintaining the security of your account credentials. Do not share your password with anyone. 777nd will never contact you to ask for your password via email, WhatsApp, or any other channel.

9 Data Retention

777nd retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required or permitted by applicable law. The following general retention periods apply:

• Active Account Data: Retained for the duration of your account with 777nd, plus a minimum period following account closure as required for legal compliance purposes.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of the transaction, in accordance with standard financial record-keeping requirements.
• KYC and Identity Verification Documents: Retained for the duration of your account and for a minimum of 5 years following account closure.
• Customer Support Communications: Retained for 3 years from the date of the communication, or longer if the communication relates to an ongoing dispute.
• Technical and Usage Data: Aggregated analytics data may be retained indefinitely in anonymised form. Individually identifiable technical logs are retained for up to 12 months.
• Marketing Consent Records: Retained for the duration of your account to maintain a record of your consent history.

Upon expiry of the applicable retention period, personal data is securely deleted, anonymised, or pseudonymised in a manner that prevents re-identification.

10 Your Data Rights

Subject to applicable law, you have the following rights with respect to your personal data held by 777nd:

• Right of Access: You may request a copy of the personal data that 777nd holds about you, together with information on how it is being processed.
• Right to Rectification: You may request that inaccurate or incomplete personal data be corrected or updated without undue delay.
• Right to Erasure: In certain circumstances, you may request that your personal data be deleted. This right is subject to exceptions, including where retention is required for legal compliance or dispute resolution.
• Right to Restrict Processing: You may request that 777nd restricts the processing of your data in certain defined circumstances, for example while a rectification request is being assessed.
• Right to Data Portability: Where processing is based on consent or contractual necessity and is carried out by automated means, you may request a copy of your data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to the processing of your personal data where that processing is based on legitimate interests. You may also withdraw consent for direct marketing at any time without affecting the lawfulness of prior marketing communications.
• Right Not to be Subject to Automated Decisions: Where 777nd makes decisions about you using solely automated processing that produce significant effects (for example, account suspension decisions based on automated fraud detection), you have the right to request human review of that decision.

To exercise any of the above rights, please contact the 777nd Data Support team at [email protected] with the subject line "Data Rights Request". Please include your registered account username and a description of your request. We will acknowledge your request within 5 business days and respond substantively within 30 days, which may be extended in cases of complexity or volume.

777nd will not discriminate against you for exercising your data rights. Exercising a data right will not affect the quality of service provided to you, except where the requested action (e.g., account deletion) inherently requires the termination of the service relationship.

11 Children's Privacy

The 777nd Platform is strictly intended for adults aged 21 years and over. 777nd does not knowingly collect personal data from any person under the age of 21. If you are under 21, you are not permitted to register an account or use the Platform in any capacity.

If 777nd becomes aware that it has inadvertently collected personal data from an individual under the age of 21, it will immediately suspend the relevant account, delete all associated personal data, and return any deposited funds to the originating payment method. If you are a parent or guardian and believe that a minor has registered an account on the Platform, please contact us immediately at [email protected] so that we can take prompt corrective action.

12 Third-Party Links

The 777nd Platform may contain references to or integrations with third-party service providers, including payment gateways and game content providers. Where clicking on such integrations takes you to an external service (for example, a bKash or Nagad payment gateway), please be aware that your interaction with that external service is governed by that provider's own privacy policy, not by this Privacy Policy.

777nd does not endorse and is not responsible for the privacy practices, data handling, or security measures of any third-party service provider. We encourage you to review the privacy policies of any third-party services with which you interact in connection with the Platform.

13 Updates to This Privacy Policy

777nd reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. The current effective date is displayed at the top of this page and will be updated whenever a material change is made.

Where changes are material — meaning they significantly affect your rights or the way we process your data — 777nd will notify registered players by email to the address associated with their account, or via an in-platform notification upon next login, at least 7 days before the changes take effect.

Your continued use of the Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the updated terms, you must discontinue use of the Platform and may request account closure as described in our Terms & Conditions.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the manner in which 777nd processes your personal data, please contact our support team using the details below. All privacy-related enquiries are handled in English and are treated with strict confidentiality.

• Email: [email protected] (plain text — not a clickable link)
• WhatsApp: +880 1700 777 000
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)
• Subject Line for Data Requests: "Data Rights Request" or "Privacy Enquiry"

When contacting us about a data rights request, please include your registered account username and sufficient information to identify the specific data or processing activity your request concerns. This will allow us to respond accurately and within the required timeframe.